General Terms and Conditions

General Terms and Conditions of Sale

 

Last updated: December 28, 2024

These General Terms and Conditions of Sale (hereinafter “Terms”) apply to all purchases made via the buyphone.be website. By placing an order, you agree to be bound by these Terms.

1. Scope

These Terms govern the contractual relationship between buyphone OÜ (“the seller”) and any user (“the buyer”) making purchases via the website. They supersede any other conditions not explicitly agreed upon by the seller.

2. Products and Availability

Products displayed on the website are subject to availability. Descriptions and images are for informational purposes only. In the event of unavailability, the buyer will be notified and may cancel or adjust the order.

3. Pricing and Payment

  • Prices are listed in euros (€), including taxes.
  • Payment methods: Credit card, Apple Pay, or Stripe.
  • The seller retains ownership of goods until full payment is received.

4. Ordering Process

To place an order:

  1. Create an account or log in.
  2. Add items to your cart.
  3. Confirm the order and provide payment details.
  4. Receive an order confirmation by email.

5. Delivery

  • Delivery is restricted to Belgium, France, Luxembourg, Germany, and the Netherlands.
  • Estimated delivery times are non-binding.
  • The seller bears responsibility until goods are delivered to the buyer’s specified address.

6. Right of Withdrawal

Consumers have 14 calendar days to withdraw from their purchase. To exercise this right:

  • Notify us at info@buyphone.be.
  • Return the items in their original condition at your expense.

Exceptions: Personalized or sealed goods unsealed after delivery cannot be returned.

7. Warranty

All products are covered by a two-year legal warranty of conformity under EU law.

8. Limitation of Liability

The seller is not liable for:

  • Indirect damages resulting from website usage.
  • Delays caused by third-party carriers.

9. Governing Law

These Terms are governed by the laws of Estonia and the European Union. Any disputes will be resolved under Estonian jurisdiction.

10. Company Information

  • BUYPHONE OÜ
  • Registration Number: 16266177
  • Address: Vesivärava tn 50-201, 10152, Tallinn, Estonia
  • Email: info@buyphone.be

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