What payment methods are accepted in the online store?
We accept the following payment methods:
- Bancontact
- Credit cards (Visa, MasterCard)
- Apple Pay
- Stripe
Can I modify or cancel my order after placing it?
Once an order has been confirmed, it cannot be modified. However, you may request a cancellation by contacting our customer service before the order is processed or shipped. If the order has already been dispatched, you can still exercise your right of withdrawal within 14 days of delivery, as per EU Directive 2011/83/UE. In such cases, return shipping costs will apply.
For assistance, please contact our customer support team promptly.
Still have questions?
We're here to help! If you need further assistance, feel free to contact our customer service team via email or phone. Visit our Contact Us page for details and support options.
